Connected Users
To log in to HOPEX, a web user must be authenticated as a HOPEX user.
Upon login, a session is opened in MEGA Web Access. This session is assigned an ID by MEGA Web Access. Each Web user has his own session identifier.
The Connected Users navigation pane displays, by Server node selected, for each Web user logged in to HOPEX:
• his HOPEX User name.
• his Session Id, which enables to identify the Web user activity via the MWAS log.
• his Session Status, which can take the following values:
• TimeOutISPending: indicates that user activity has ceased and that the session will soon expire. You can disconnect the session if you want.
• OK: indicates that the Web user session is running.
• TimeOut: indicates that the session has expired.
• the Language in which his HOPEX application is displayed (at connection).
• the Environment and Repository on which he is working.
• his Process ID.
Disconnecting users
The Disconnect Users button enables to delete the session of the selected users, logging them out of HOPEX (Web Front-End).
Use this option when problems occur, when requested by a technical support engineer, or when you delete the cache.
To disconnect Web users:
1. Access the HOPEX Monitoring Console.
2. (In a cluster configuration) In the Server node field, select the server concerned.
3. Click Connected Users navigation pane.
4. Select the user(s) you want to disconnect.
Use the [Ctrl] key to select several users.5. Click Disconnect Users.
Selected users are logged out. Their work is saved for their next log in.
Disconnecting users with TimeOut sessions
You can disconnect all the user sessions that are identified as expired (TimeOut Status).
To disconnect all user expired sessions (timed out):
1. Access the HOPEX Monitoring Console.
2. (In a cluster configuration) In the Server node field, select the server concerned.
3. Click Connected Users navigation pane.
4. Sort the users by Session Status.
5. Select the users with "TimeOut" Session status.
6. Click Disconnect Users.