Concepts
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Object Types (MetaClass)
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Customer Journey Channel
Customer Journey Channel
A channel is used to identify the enterprise resources used by a persona to achieve a step. The resources made available to the customer by the enterprise are connected to the channel.
Translations
FR
Canal de parcours client
EN
Customer Journey Channel
Technical Level
Beginner
Products
HOPEX Customer Journey
.
Diagrams containing this object type
Customer Journey Map
.
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