How to Create Questions for a Questionnaire?
HOPEX offers various ways of defining questions in a questionnaire.
Defining questions directly on the questionnaire template
For more details, see:
Questions created in this context cannot be shared with other questionnaire templates.Defining questions on the objects to assess
You can create questions directly on objects to assess or on their type. This mechanism allows to create generic questions outside a questionnaire template.
This is the case for controls in HOPEX Internal Control. Here you can define questions in the form of:
• control steps, within the framework of control execution: "Defining questions on controls", page 38
• testing steps, within the framework of control assessment: Defining Test Sheet Questions
• a group of questions specific to the “Control” MetaClass: Creating a Specific Question Group on a MetaClass.
Defining questions on intermediate objects
You can define questions indirectly on objects connected to objects to be assessed. This is the case for direct assessment in HOPEX Customer Journey.
Here questions are not defined directly on the objects to assess (customer journey steps). These are defined on intermediate objects (communication channels).
For more details, see "Defining questions for the assessment of a customer journey", page 139.