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FR
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Impacts des services IT sur les processus
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EN
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Impacts of IT Services on Business Processes
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DE
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Auswirkungen der IT-Dienste auf die Prozesse
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IT
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Impatti dei servizi IT sui processi
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ES
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Impactos de servicios IT en los procesos
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Report Parameters
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Object type
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Details
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Analyzed Services
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The set of services that impact some business processes.
If more than one set of services is given, the report details the impacts for each set.
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Report Chapter
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Details
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Business Processes Impacted By The Services
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List of all business processes impacted by the set of IT services.
The impact is retrieved thanks to the human operations of the procedures of the business processes that used the IT services for their performance.
The direct links between IT services and procedures are also taken into account in the impact list.
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Operations Impacted By The Services
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List of all operations using the IT services to be performed.
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Procedures Impacted By The Services
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List of all procedures that need the IT services to be performed.
The list is established thanks to the direct links between the IT services and the procedures but also thanks to links between the IT services and the operations of the procedures.
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