Business Process Automation
This report enables detection of potential improvements in the information system in its support of human resource activities.
The human activity analyzed comprises the set of operations executed by one or several org-units. This set can be defined in different ways:
• Processes or processes folder: in this case, processes are used to find all operations contained in the processes that implement them.
• Operations: a set of operations can be given directly. This set can also be specified by a query or a query instance (for example all operations using at least two IT services).
• Org-units or org-units folder: in this case the set of operations is built from the operations executed by these org-units.
Comparison of exchanges at process and IT levels
This report explains how the information system can be improved related to the processes it uses.
Search criteria are based on information exchanges carried out at process level that are not delegated to IT services.
This report functions on organizational process operations, successively processing the following points:
1. analysis of the content of messages, message flows or shared objects exchanged directly or indirectly between operations,
2. analysis of services used by operations,
3. verification that exchanges between services are consistent with contents.
Querying IT services
IT services that can be used by process operations are found using common functionalities attached to services and operations.
All process operations are displayed so as to list those that are supported by IT services, those that could be supported using existing services, and those that require design of new services.
Report parameters
Parameter | Parameter type | Constraints |
|---|---|---|
Human activity | Process, operation or org-unit. | At least one object mandatory. |
Scope? | Application | Not mandatory. |
Application scope indicates the scope restricting all applications analyzed. This scope is optional. If it has not been mentioned, the analysis report finds all applications used to execute operations.