Indicating Organizational Process Quality Characteristics
In the Details sub tab (Quality tab), you can enter characteristics relating to quality issues.
Organizational process types and classes
Two types of organizational process are managed:
• "General" organizational processes: involve the entire enterprise or organization.
• "Specific" organizational processes: specific to a part of the enterprise or to a product.
Organizational process classes proposed are:
• "Normal" organizational processes: describe the typical operations of the enterprise.
• "Urgent" organizational processes: describe a fast track such as providing speedier service to a customer.
• "Special" organizational processes: used for exceptional events such as accidents.
Other organizational process characteristics
The QA-Organizational Process option allows you to specify if the procedure forms part of the Quality Assurance (external) or Quality System (internal) documentation of the organization.
This option concerns the 1994 version of ISO 9001 standard.You can type a unique mnemonic in the Code text box for your procedure. This mnemonic should follow the code standards used in your organization.
The Code is also valid for processes.The Frequency of the process can be:
• On Request (the process is applied when the event that triggers it occurs).
• Daily, Weekly, Monthly, Twice a Month, Quarterly, or Annually.
The Application date and End of validity date of the process can also be indicated.
The application and validity end dates are displayed using the Windows default format. You can change this format in the Regional Settings properties dialog box (short date). To enter a date beyond the year 2000, you should select short date format of type dd/MM/yyyy with four characters for the year.
The Manager Org-Unit (Characteristics tab) is the org-unit in the organization responsible for developing and maintaining the process.
Entering the texts of an organizational process
In the Quality tab of the properties dialog box of an organizational process, there is a Texts subtab. You can enter different types of text: application domain, process object, references, definitions, etc.
