•  Installation and Deployment
  •  Web Front-End Installation Guide HOPEX V2 EN
    • Contents
    •  Prerequisites
      • Operating System
      • .Net
      • Visual C++ Redistributable for Visual Studio 2015
      • Required roles
      • Desktop heap configuration
      • Configuration of SSL / TLS
      •  Windows User(s) for MEGA HOPEX
        • Define Group permissions
        • Define MUST Licence Access
        • Define COM Access rights
    •  MEGA HOPEX Setup
      • Choosing your setup type
      • Web Front-End Standalone Setup
      •  Advanced Setup
        • Choice Screen
        • Advanced Parameters
    •  Completing Installation
      • Define “Windows User for MEGA HOPEX” files Access Rights
      • Tune IIS
      • Configure Web Content expiration
    •  Testing the Installation
      • Testing MEGA HOPEX Web Front-End
      •  More required configuration
        • Word, Excel and PDF exports
        • Reports (MS Word)
        • Required options configuration
        • Allowing the use of verbose logs and activation
      • Registry update
      •  Mega Server Supervisor: « verbose mode » activation
        • Disabling the verbose mode
    • What’s next?
    •  Troubleshooting
      • Check that the Site Service Provider is running
      • Restarting Internet Information Services
      • Referencing a New Environment
      • Disabling Data Execution Prevention
      • Loosening Internet Explorer Security Settings
  •  Web Front-end Architecture Overview HOPEX V2 EN
    • Contents
    •  Deployment Types
      • Standalone Deployment
      • Horizontal scaling Deployment
      • Vertical scaling Deployment
      • Vertical scaling Deployment (detailed view)
    •  Common deployment requirements
      • Web Client
      • Application Server
      • File Server
      • Database Server
    •  Communication
      • Between Web Client and Web server (Web Application Server)
      • Between Environment SSP or MIK and Database server (Oracle, SQL Server)
      • Between Environment SSP or MIK and mail server
      • Between Environment SSP or MIK and file server (file access, license access)
      • Between Environment SSP and LDAP Server
    •  Inside
      • Administration tools
      • Anti-virus Configuration
      • Authentication
      • Cluster, scalability and load balancing
      • Data access
      • Data storage
      • Document management
      • Error and trace logfiles
      • Full search and indexing
      • Licensing
      • Mail system
      • Multi-language
      • Physical backup
      • Redo logs and activity tracking
      • Regular administration tasks
      • Reporting
      • Security
      • Supervision
      • System caches
      • Services and running processes
    •  FAQs
      • What about HTML browsers other than Edge, IE, Chrome and Firefox?
      • What is Mozilla Firefox ESR?
      • What is the list of minor restrictions for Edge / IE / Chrome / Firefox?
      • Is IE 9.0 still supported?
      • Is Windows Server 2008 R2 still supported?
      • Is Windows Server 2016 supported?
      • Is Oracle Database Server 11 still supported?
      • Is SQL Server 2008/2008 R2 still supported?
      • How can we guarantee high availability of the SSP Application Server?
      • Are there requirements or recommendations regarding security policies (GPOs)?
      • How to configure HTTPS?
      • It is possible to use a Must licence that is not located on the SSP Application Server?
      • Can the HOPEX web Front-End run on a web server other than IIS?
      • Can HOPEX solutions and products run on a mobile platform?
      • What are the web technologies used by HOPEX Platform?
      • What about other database servers?
      • What is the HOPEX2 folder?
      • Are there supervision tools?
    • Glossary
  •  Windows Front-End Installation Guide HOPEX V2 EN
    • Contents
    •  Installation on stand-alone machine
      • General Steps
      • Installing on the Windows client
      • Post installation tests
    •  Common configuration
      • Checking the HOPEX License
      • Creating a shared configuration folder
      • Copying the installation program on a network folder
      • Building an installation command line
      • Installing a test environment
      • Post installation scenarios
    •  Installation on multiple machines
      • General Steps
      • Installing on the Windows client
      • Post installation tests
    •  Installation in CITRIX/TSE Deployment
      • General Steps
      • Creating an installation package
      • Deploying a package on the server farm
      • Publishing the application
      • Post installation tests
    •  Upgrading HOPEX Programs
      • Perform a backup of key configuration files
      • Upgrade command line
    •  Removing HOPEX Programs
      • General recommendations
      • Unstallation command line
      • Uninstalling SQL Server Native client
    •  FAQs
      • Why is it necessary to install a Visual C++ Redistributable package?
      • How to get the package Visual C++ Redistributable for Visual Studio 2015?
      • Why is it necessary to tinstall a Visual C++ Redistributable package?
      • How to track an installation error?
      • How to disable SMB 2.0?
      • How can I create a HOPEX Environment in RDBMS Storage (Oracle, SQL Server)?
      • After upgrade of a HOPEX installation from version X to version Y, when a user Z runs HOPEX, the version is version X (and not version Y)!
    • Glossary
    •  Appendix
      • Recommended file permissions for the HOPEX installation
      •  Reading table
        • Permissions for the license folder (Must license)
        • Permissions for the license folder (ELF license)
        • Permissions for the shared configuration folder
        • Permissions for HOPEX installation folders
        • Permissions for HOPEX Environment folders
      • Example of command lines for HOPEX Web Front-End
      • List of program features displayed in the setup wizard
      • Embedded Internet Explorer
      • Complete list of installation features
  •  Windows Front-End Architecture Overview HOPEX V2 EN
    • Contents
    •  Typical deployments
      •  Standard Deployment
        • Citrix/TSE Deployment
    •  Deployment requirements
      • Windows Client
      • File Server
      • Citrix Client/Remote Desktop Client
      • Application Server (Citrix Server/Terminal Server)
      • Database server
    •  Communication
      • Between MIK and File Server (file access, license access)
      • Between Citrix client and Citrix Server
      • Between Citrix web client and Citrix Server
      • Between Remote Desktop Client and Remote Desktop Services
      • Between Remote Desktop Web Client and Remote Desktop Services
      • Between MIK and Database server (Oracle, SQL Server)
      • Between MIK and mail server
      • Between MIK and Document server (file access)
      • Between MIK and LDAP Server
    •  Inside
      • Administration tools
      • Anti-virus Configuration
      • Authentication
      • Cluster, scalability and load balancing
      • Data access
      • Data storage
      • Document management
      • Error and trace logfiles
      • Licensing
      • Multi-language
      • Physical backup
      • Redo logs and activity tracking
      • Regular administration tasks
      • Reporting
      • Security
      • Services and running processes
      • Supervision
      • System caches
      • Technical documentation
    •  FAQs
      •  Is Windows 7.0 SP1 (32-bit or 64-bit) still supported?
        • Is Windows Server 2008 (32-bit or 64-bit) still supported?
        • Is Windows Server 2008 R2 still supported?
        • Is Citrix XenApp 6.x (6.0, 6.5) still supported?
        • Is Windows Server 2016 supported?
        • Is Oracle Database Server 11 still supported?
        • Is SQL Server 2008/2008 R2 still supported?
      • Is remote execution still possible?
      •  Is .NET Framework required to install Windows Front-end?
        • Why is SMB 2.0 not supported for GBMS storage?
      • Can HOPEX Windows front-end run on Microsoft App-V?
      • Is GBMS storage recommended?
    • Glossary
  •  Must License Installation Guide HOPEX V2 EN
    • Contents
    • Overview
    •  Must license utility
      •  User Interface
        • Select server path window
        • User management window
        • Select HOPEX installation window
    •  Installation procedures
      • Communicating with MEGA Sales Administration
      • Choosing a machine to host the Must license folder
      • Creating a Must license folder
      • Sending the UNC address of the license folder
      • Installing a Must license file
      • Configuring the license folder in the HOPEX installation (direct reference)
      • Configuring the license folder in the shared configuration folder (indirect reference)
      • Uninstalling the Must license
      • Resetting the configuration files
      • Converting licence
      • Configure file permissions
    •  Configuration and monitoring procedures
      • Configuring the command line (/RO /RW code)
      • Specifying a default licence
      •  Declaring users
        • Adding a user to a license
        • Removing a user from a license
      •  Configuring possible users of products
        • Setting a user as a possible user of a product
        • Removing a user as a possible user of a product
        • Cleaning up license tokens
      • Instant monitoring of license connections
    •  Configuring several licensing modes
      •  Configuration with concurrent mode (floating mode)
        • Check .Must licence
        • Enable extended mode in megasite.ini.
        • Configure command line
      •  Configuration with dedicated mode
        • Check .Must licence
        • Enable extended mode in megasite.ini.
        • Configure command line
    •  Inside
      • License deployment model
      •  License execution
        • Windows Front-End
        • Web Front-End
      • File access
      • Connection process
      •  Token distribution
        • Use case1: shared network licenses without configuration
        • Use case2: dedicated network licenses
        • Use case3: shared network licenses
        • Use case4: Windows Administration Console
        • Use case5: HOPEX Explorer
        • Use case5: configuration with several licensing modes
    •  FAQs and Troubleshooting
      • Do I have to configure possible users?
      • How can I secure configuration of the HOPEX Must licence?
      • How can I prevent the dynamic declaration of possible users?
      • How can I get a log of license connections?
      • What is the Router.ini file?
      • How can I get the assignment of users to licenses?
      • How can I get the assignment of possible users to product?
      • When adding a user, I get an error 'Bad format with user 'XX'!
      • How can I get the list of logins of users?
      • I do not know the names of the logins. Why can't the utility provide a list of existing login?
      • How can I set possible users for a selection of users?
      • Can I mix shared and dedicated modes?
      • Is my license shared or dedicated?
      • Error message 1
      • Where is the latest license folder used saved?
      • How can I check that an HOPEX installation is part of a cluster
      • A message is displayed like You are not allowed to launch HOPEX V2 with your license file “xxxx.must”. It has to be upgraded for this version. Please contact your sales representative to obtain a valid license file.
  •  RDBMS Repository Installation Guide
    • Summary
    •  Generalities
      • Supported Versions of RDBMS
      • Unsupported HOPEX Features in RDBMS Storage
      • Expected Advantages
      • Licensing
    •  Infrastructure Requirements
      • RDBMS Client
      • Network Capability to Database Server
      • File Server and RDBMS local cache
      • Architecture Model
      •  Database Server
        • Server disk size
        • Number of connections opened by HOPEX on the RDBMS for each HOPEX workstation
    •  HOPEX RDBMS Diagnostic Utility
      • Purpose
      • How to run it
    •  Oracle support
      •  Oracle Database Requirements
        • Encoding
        • User privileges
      • Defining a HOPEX Oracle Connection
      • Creating an Environment
      • Creating a Repository
      •  HOPEX Private Workspaces Cleanup
        • Installing the procedure
      •  HOPEX Historical Data Cleanup
        • Before cleaning Historical Data
        • Installing the procedure
      • Batching Cleanup procedures for Oracle
      • Maintenance tasks
    •  SQL Server support
      •  SQL Server Requirements
        • Encoding
        • User management
      • Privileges for native account
      • Privileges for Windows accounts
      •  Defining a HOPEX SQL Server Connection
        • Procedure with a native SQL account
        • Procedure when using Windows authentication
      •  Creating an Environment
        • Creating a new SystemDb database
        • Using an existing SystemDb database
      •  Creating a Repository
        • Creating a new SQL Server database
        • Using an existing SQL Server database
      •  HOPEX Private Workspaces Cleanup
        • Installing the procedure
      •  HOPEX Historical Data Cleanup
        • Before cleaning Historical Data
        • Installing the procedure
      • Batching Cleanup procedures for SQL Server
      • Maintenance tasks
    •  HOPEX RDBMS repositories specific administration actions
      • Migrating Your Data from One Storage Support to Another
      •  Restoring a HOPEX environment from formatted data
        • Restoring an environment (SystemDb repository)
        • Restoring a data repository
      • Handling of HOPEX RDBMS repositories specific internal format
    •  ORACLE Case: From Test Environment to Production
      • The Chosen Method: Using the Data Pump Tool
      • How about HOPEX Then?
      •  The Actual Export – Re-Import Phase
        • The Export
        • The Import
      • Finalization: Switching in HOPEX from Test to Production
      • What if…
      • Advice
    • Vocabulary
    •  Appendix - FAQs
      • Is it possible to share user repositories and the SystemDb repository through user’s workgroups that do not share a file server?
      • Is it possible to have a user repository stored on a GBMS and a SystemDb repository stored on an Oracle/SQL server?
      • Is it possible to consult the data from an Oracle/SQL Server?
      • Is it possible to update the data from an Oracle/SQL Server?
  •  How to migrate to HOPEX V2 EN
    • Contents
    • Main steps to migrate data to HOPEX V2
    •  Prepare upgrade of data
      • Check metamodel, locks, workspaces and workflows
      • Decide format of report templates (MS Word)
      • Identify Solution packs used
      • Management of login assignments
      • Decide 'Definition of path of MetaAssociation'
      • Check licence
    •  Upgrade data from HOPEX V1R2-V1R3
      • Check data upgrade pre-requisites
      • Upgrade environment with RDBMS storage (Oracle and SQL Server)
      • Upgrade environment with GBMS Storage
      • Running conversion tools
      • Update stored procedures
    •  Complete upgrade of data
      • Re-import solutions packs
      •  Review important options
        • Definition of path of MetaAssociation
        • Automatic Session Timeout
        • Risk modeling
        • MEGA Architecture modeling
      • Review command line parameters
      •  Check format of report templates (MS Word)
        • Convert custom report templates (MS Word) to format RTF
        • Configure MS Word generation mode for each HOPEX environment
    •  Check upgraded data
      • First control of migration
      • Check data modelling consistency
      • Other checking indications
    •  Appendix
      • Conversion details
      • Utilities details
    •  FAQs
      • Warning 'You cannot access repository "XXX". Its internal structure is not up to date. Run the menu "Technical Conversion" to perform the upgrade'
      • Warning 'The version of the stored procedure XX is not OK…'
      • Warning 'Writing access diagram is not compiled…'
  •  How to Upgrade to CP HOPEX V2 EN
    • Contents
    •  Foreword
      • Corrective Patch
    •  Upgrading HOPEX programs
      • Upgrading Web Front-end
      • Upgrading Windows Front-end
    •  Upgrading HOPEX Data
      • Upgrade HOPEX environments
      • Check Upgraded Data
    • Must licence conversion
    •  Appendix
      • Advanced deployment
      • Documentation of Changes
    •  FAQs
      • After a specific CP upgrade, I get the following warning: You cannot access repository "XX". Its internal structure is not up to date. Run the menu "Technical Conversion" to perform the upgrade?
      • I get a message 'MetaModel and/or technical data of your environement are not compiled (XXX is missing).... Please contact your administrator to perform the translation/compilation of your environment.
      • When running the menu 'Conversions > Environment automatic update', a warning says that transactions exist.
      • Why are CP provided as .EXE files from HOPEX?
      • The SSP Service (mgwspp.exe) keeps re-starting and therefore loads other processes (mgwspro.exe...).
      • What is the purpose of the menu 'Conversions > Environment automatic update > Simulate'?
  •  How to install hotfix HOPEX V2 EN
    •  Foreword
      • Hotfix
    •  Upgrading HOPEX programs
      • Upgrading Web Front-end
      • Upgrading HOPEX Data