Describing the existing organization
The purpose of this step is to describe the org-units in the enterprise, its different processes, the risks encountered as well as the associated controls.
Describing the organization
With HOPEX Business Process Analysis the organizational chart shows the hierarchy of the org-units in the enterprise, their responsibilities with respect to the processes and specifies the persons associated with each org-unit and on which site.
An org-unit represents a person or a group of persons that intervenes in the enterprise business processes or information system. An org-unit can be internal or external to the enterprise. An internal org-unit is an organizational element of enterprise structure such as a management, department, or job function. It is defined at a level depending on the degree of detail to be provided on the organization (see org-unit type). Example: financial management, sales management, marketing department, account manager. An external org-unit is an external entity that exchanges flows with the enterprise. Example: customer, supplier, government office.
Describing processes
A process is a set of operations performed by org-units within a company or organization, to produce a result. It is depicted as a sequence of operations, controlled by events and conditions. In the BPMN notation, the process represents a sub-process from the organizational point of view.
Process Hierarchy
This enables to classify the processes of your organization with two simple and minimalist diagrams:
• Process Map
A process map defines the root level in a process landscape. It regroups the process categories the landscape consists of. It serves as an entry point to the process hierarchy.
• Process Category
A process category defines a group of processes. It is linked to a Process Map or a higher level Process Category. It regroups several Processes and/or other categorized elements (e.g. Value Streams, Applications). It serves as an intermediate categorization level in the process hierarchy, so as to provide a guided and progressive access to finer grained processes.
Describing value streams (option)
A value stream is an end-to-end collection of Value Stages that creates an outcome for a customer, who may be the ultimate customer or an internal end-user of the value stream.
Describing business capabilities and associated skills
A business capability represents a specific ability that an organization possesses or needs to develop to deliver a particular business outcome.
A business skill is a capability acquired by a person or an organization through a specific training.
This step consists, on the one hand, in defining what the enterprise can deliver (business capabilities), and on the other hand, how to it delivers it. For each business capability, you must define the necessary skills and required functionalities.
Risk Management
The HOPEX Risk Mapper product provides HOPEX Business Process Analysis with the possibility to manage risks and controls with the processes described.
A risk is a hazard of greater or lesser probability to which an organization is exposed.
A control is a set of rules and means enabling the assurance that a legal, regulatory, internal or strategic requirement is respected.
See Processes.