Management of issues and action plans
The controller completes the work program by entering:
• Issues
• Action Plans
Managing Issues
Creating Issues
To create an issue:
1. In the navigation bar, select Testing > Remediation > Issues.
2. Click New.
In the properties of an issue you can qualify its Impact.
Issues can also be found in the work program and in the test activity properties.
Saving test evidence
You can connect business documents or specify an URL address to illustrate an issue.
To add a document as an attachment:
1. In the tree of the work program of a test, select an issue to which you wish to add a document.
2. Expand the Attachments section.
3. In the Business Document drag-and-drop a document.
A business document is a document whose content is independent of the repository. This document can be MS Word, MS Powerpoint, or other files. A report (MS Word) generated on an object can become a business document.
The document appears in the list of documents attached to the issue. It is owned by the test of the issue. You can therefore also see it appear in the Documents tab of the test.
Managing Action Plans
Action plans can be created from issues.
To create an action plan:
In the property page of an issue, expand the
Action Plans page and click
New.
The action plan appears in the section.