Hopex Aquila EN

Prerequisites

ServiceNow prerequisites

Version

ServiceNow Integration is compatible with all currently supported versions of ServiceNow.

Mapping definition

Any user must have read access to "sys_db_object", "sys_dictionary" and "sys_choice" tables in order to view the descriptions of all tables and their columns. Therefore, one or more of the following roles must be assigned to users:

• "Admin";

• "Personalize_choices", to read a column choices;

• "Rest_api_explorer", to use the REST APIs.

Mapping synchonization

In order to exchange data between Hopex and ServiceNow, you must have the following permissions on the concerned tables:

• Read, to read records;

• Write, to modify records;

• Create, to insert records:

• Delete, to delete records.

Hopex prerequisites

Version

You can access ServiceNow Integration using the following Hopex version:

• Hopex Aquila V6.1 onward

Module installation

ServiceNow Integration module must have been imported into Hopex:

See Importing a Module into Hopex.

HSNOW license

You must have the HSNOW (ServiceNow Integration) license.

Metamodel

Make sure that your Metamodel is compiled.

General prerequisites

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